WebRTC Metrics

A comprehensive overview of WebRTC statistics, derived indicators, and observable signals, to better understand call quality, connectivity, and user experience in rtcStats

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Invalid packet loss values

The values reported for packet loss are not valid and should be investigated further to understand the reason.

Description

When the packet loss value is negative, it is likely to be a cause of a software bug in the media server. This is especially true when the reported value is static and a high negative number.

The reason behind this is that this metric is reported as integer and at times, handled by software code as non-negative. Conversions from negative to non-negative values may lead eventually to negative high values here.

What do we do here?

We check to see if the packets lost reported are static in its value and lower than -1,000,000.