Stop guessing why WebRTC calls fail

Your first month runs at full Developer-level analysis, no credit card. Stay free after that, or upgrade when you outgrow it.

Billing

Free

Explore and debug on your own

$0

/month

  • Web clientOpen source rtcstats-js client SDK to embed into your web applications.
  • Server collectorOpen source rtcstats-server that collects, processes and stores your own data.
  • 3 team membersMaximum number of team members you can collaborate with.
  • 10 creditsAnalyze one WebRTC session per credit. Credits refresh every month.
  • 1 month retentionKeep your analyzed sessions available to revisit before they expire.
  • Manual dashboard uploadsUpload and analyze a session by hand, straight from the dashboard.
  • webrtc-internals supportDebug straight from a Chrome webrtc-internals dump, with no code changes.
  • rtcstats supportAnalyze the data your own rtcstats-js and rtcstats-server collect.
  • Public sharingShare results publicly with your customers and users.
  • First month at full Developer-level analysis, freeEvery session in your first month gets the full treatment: Experience Score, Observations, Deductions, and AI summaries. From month 2, the free plan keeps the raw session view (connection timeline, ICE, and audio/video charts) without those paid insights.
Sign up Free

No credit card required

POPULAR

Developer

Root-cause analysis for every session

$199

/month

  • Web clientOpen source rtcstats-js client SDK to embed into your web applications.
  • Server collectorOpen source rtcstats-server that collects, processes and stores your own data.
  • 10 team membersMaximum number of team members you can collaborate with.
  • 500 creditsAnalyze one WebRTC session per credit. Credits refresh every month.
  • 3 months retentionKeep your analyzed sessions available to revisit before they expire.
  • Manual dashboard uploadsUpload and analyze a session by hand, straight from the dashboard.
  • webrtc-internals supportDebug straight from a Chrome webrtc-internals dump, with no code changes.
  • rtcstats supportAnalyze the data your own rtcstats-js and rtcstats-server collect.
  • Public sharingShare results publicly with your customers and users.
  • Experience scoreUnderstand call quality at a glance with a single 0 to 100% score.
  • AI summariesRead what went wrong in plain language instead of digging through raw stats.
  • ObservationsAutomatically directs your attention to aspects affecting quality and connectivity.
  • DeductionsJump straight to the likely root cause behind each issue.
  • API and MCP accessAutomate your actions across our cloud service using your favorite coding assistant.
Contact us

Save 17% with yearly billing

Enterprise

WebRTC observability at scale

$999

/month

  • Web clientOpen source rtcstats-js client SDK to embed into your web applications.
  • Server collectorOpen source rtcstats-server that collects, processes and stores your own data.
  • 50 team membersMaximum number of team members you can collaborate with.
  • 5,000 creditsAnalyze one WebRTC session per credit. Credits refresh every month.
  • 3 months retentionKeep your analyzed sessions available to revisit before they expire.
  • Manual dashboard uploadsUpload and analyze a session by hand, straight from the dashboard.
  • webrtc-internals supportDebug straight from a Chrome webrtc-internals dump, with no code changes.
  • rtcstats supportAnalyze the data your own rtcstats-js and rtcstats-server collect.
  • Whitelabel sharingShare results publicly with your customers and users under your own brand identity.
  • Experience scoreUnderstand call quality at a glance with a single 0 to 100% score.
  • AI summariesRead what went wrong in plain language instead of digging through raw stats.
  • ObservationsAutomatically directs your attention to aspects affecting quality and connectivity.
  • DeductionsJump straight to the likely root cause behind each issue.
  • API and MCP accessAutomate your actions across our cloud service using your favorite coding assistant.
  • Embeddable viewerGive your team session analysis inside your own app or support tools.
  • 3rd party storageKeep full control by storing session dumps in your own bucket.
Contact us

Save 17% with yearly billing

What your first month looks like

Every new account runs at full Developer-level analysis for a month, on the house. This is what changes when it ends.

Month 1, free

Full Developer-level analysis

All 10 sessions get the complete read.

  • Experience Score on every session
  • Observations that flag what hurt quality
  • Deductions that name the likely root cause
  • AI summaries in plain language
From month 2, free

The raw session view

Still yours to explore, without the paid insights.

  • Connection timeline and ICE candidates
  • Audio and video performance charts
  • No Experience Score, Observations, or Deductions
  • No AI summaries

Upgrade to Developer to keep the full analysis on every session.

Questions & answers

One credit lets you upload and analyze one WebRTC session file - whether it's a webrtc-internals dump or an rtcstats capture. Credits refresh monthly. You can learn more about rtcStats credits.

Your first month's credits include full Developer-level analysis - Observations, Deductions, AI summaries, and Experience Score on every session. From month 2, the free plan keeps the raw session view (connection timeline, ICE, and audio/video charts) without the Experience Score, Observations, Deductions, or AI summaries.

Yes. Credit top-up packs come in three sizes: 5,000 credits for $100, 50,000 credits for $500, and 500,000 credits for $2,500. Top-up credits never expire, so you can use them whenever you need them. Contact us to purchase extra credits.

You won't lose access to your existing analyses - you just can't upload new sessions until credits refresh next month. You can upgrade your plan or purchase a credit top-up pack at any time to keep going.

For monthly subscriptions, we support PayPal subscription payments. Yearly plans can be paid via wire transfers and credit cards.

There's the exensive knowledge base available to you. Other than that, we offer extended support packages. Contact us to learn more about available support options.

Just reach out to us and we will cancel your plan. No questions asked.

Not sure which plan fits?

Start with the free plan - no credit card, no expiration. Upgrade when you need more.

Weighing us against other tools? See how rtcStats compares to the alternatives. Running a security review? Everything it asks for is in the Trust center.